Multiple Choice Questions in Healthcare Quality 11-20

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1. All of the following are key aspects of quality EXCEPT:

It depends upon customer perceptions.

It considers customers needs.

It promotes high levels of precision.

It does not change with time.

2. A 67 years old diabetic patient being taught how to self-administer insulin. Which of the following is the best method to assess this patient's understanding of the teaching?

patient satisfaction survey.

family's ability to verbalize instructions.

written pre- and post test.

return demonstration.

3. A team approach to assist in problem solving is most useful when:

communication challenges exist.

diverse areas of expertise are required.

the organization's goals are unclear.

there are adequate resources within the organization.

4. Your community hospital has coordinated with local municipality authority to convert a busy intersection to a roundabout (i.e., traffic circle) to alleviate long standing condestion, but after completion it was realized that large fire trucks cannot fit through the new configuration. This is an example of:

Continuous quality improvement.

System re-engineering.

Unintended consequences.

Quality assurance.

5. Published articles information in scientific lournals is set in the following sequence:

Author(s), Title, Journal, Year, Volume, Issue, Page(s).

Title, Author(s), Journal, Year, Volume, Issue, Page(s).

Author(s), Journal, Title, Year, Volume, Issue, Page(s).

Journal, Year, Volume, Issue, Page(s), Year, Title.

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6. All of the following statement are true EXCEPT:

The Institute for Healthcare Improvement is an independent, non-profit organization promoting patient safety initiatives.

The Hospital Quality Alliance develops and promotes the utilization of quality measures, such as those addressing surgical wound infections.

Accreditation by the Joint Commission is mandatory for hospitals that bill Medicare for services.

The National Quality Forum reviews and endorses voluntary consensus standards.

7. The following are reasonable description of variation in process capability EXCEPT:

Degree of distribution about the mean.

Antithesis of quality.

Extent to which process conforms to the norm.

Distance from perfection.

8. The primary goal of risk management is to:

identify the high risk areas of the organization.

perform Failure Mode and Effects Analyses (FMEA).

maintain an effective and timely incident reporting system.

minimize financial loss associated with legal actions.

9. All of the following statement about variation in quality management methods are true EXCEPT:

Special cause variation is typically random in nature.

Common cause variation is inherent to any given process.

Common cause variation is also known as (internal variation).

Special cause variation is best addressed at the specific source.

10. Regarding Meta-analysis, all the following statements are True EXCEPT:

It doesn't allow a more objective appraisal of the evidence than traditional narrative reviews.

It may be biased due to exclusion of relevant studies or inclusion of inadequate studies.

It provides a more precise estimate of a treatment effect.

It is a statistical procedure that integrates the results of several independent studies that considered to be combinable.

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